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Best online ITIL certifications are available for the professional to chose and make his/her career in IT management. Online classroom sessions and real industry cases will give you an insight of how IT service management works. With the help of this certification, one has an added advantage of earning more than others.

Information Technology Infrastructure Library (ITIL) is a set of effective and interconnected processes for delivery and support of IT services. It provides a common language to interact with the customer and talk about IT services within the IT departments. It is considered to be a framework and not standard, providing a consolidated view of processes. To apprehend the ITIL, the best way is through the lifecycle which includes 5 major steps. The steps are service strategy, design, transition,